Customer Service Specialist
EventGraphia
5 - 10 years
Gurugram
Posted: 02/01/2026
Getting a referral is 5x more effective than applying directly
Job Description
Company Description
EventGraphia is a fast-growing startup providing tech-enabled wedding photography services across India. We are transforming the $20 billion wedding & events industry through technology-driven optimisations and exceptional client experiences.
Role Description
- Serve as the primary point of contact for clients throughout their wedding journey
- Handle client queries, concerns, and complaints via calls, WhatsApp, and email
- Build strong, long-term relationships with clients by understanding their needs and expectations
- Coordinate with internal teams to ensure smooth and timely service delivery
- Proactively follow up with clients to ensure satisfaction at every stage
- Experience with wedding photography companies or in the wedding/events industry will be a plus
Services you might be interested in
Improve Your Resume Today
Boost your chances with professional resume services!
Get expert-reviewed, ATS-optimized resumes tailored for your experience level. Start your journey now.
