Customer Service – Senior Process Associate - Polish – Hybrid Warsaw
Genpact
5 - 10 years
nan
Posted: 4/15/2025
Job Description
Responsibilities
Responsible for the operational tasks of Customer Service processing of Client dispositions (leasing contract management)
Deliver different Customer Service processes KPIs
Cooperate with local Customer Service organizations,
Implement improvements to current processes
Involvement in projects related to Customer Service area
Ensure efficient customer service processes
About Company
Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.
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