Customer Service Representative
WNS
5 - 10 years
Mumbai
Posted: 28/12/2025
Job Description
WNS is hiring for an International Airlines - customer service process.
Time - 11AM-2PM
Date - 26th & 27th Dec
Address - WNS, Gate 4 , Plant 10 Godrej , Vikhroli West
Role: Customer Support Representative (Email Process)
Shift: Rotational shifts including night shifts
Week-offs: 1 rotational week off
Pick up & Drop facilities provided
Key Responsibilities:
Draft professional emails to resolve customer queries and complaints.
Deliver exceptional customer service while handling sensitive issues.
Ensure prompt and accurate resolution of customer concerns in line with airlines service standards.
Required Skills:
Excellent written and verbal communication skills.
Strong email drafting and comprehension abilities.
Customer-centric approach with problem-solving mindset.
Graduate candidates with 6+ months of customer service/email support experience are welcome to apply!
To meet- HR Nikita
Please mention HR Nikita as your reference.
Interested candidates can share your resume on
Registration is mandatory prior to attending the walk-in interview.
If you're referring to LinkedIn job posting, please click the link -
Thanks & Regards,
WNS Global Services WNS is hiring for Fresher's | SmartRecruiters
WNS is hiring for an International Airlines - customer service process. Role: Customer Support Representative (Email Process) Shift: Rotational shifts including night shifts...
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