Customer Service Representative

Company Description

Urth Label - a D2C online fashion label.

Urth Label is fashion that cares. We find greater purpose by taking every opportunity to give back to the world we live in. We strongly believe in the notion of being conscious of what falls on the floor. Beyond our values, a penchant for high quality fabrics and the sophistication of our designs sets us apart from our peers.

Role Description

This is a remote job, OR on site, OR hybrid - as preferred by the applicant. It requires 3-5 hours of work daily, so the applicant will have flexibility to choose their model. It will require that the applicant call all of our customers to confirm their orders, address their questions and call and close abandoned carts (for abandoned carts there will be an additional incentive structure)

Qualifications

• Friendly
• Familiar with shopify backend
• Eager to learn
• Takes initiative
• Well spoken in English and Hindi
• Go getter attitude
• Likes the fashion industry