Customer Service Representative

Job Role: Customer service - Medical billing (LINCARE AR)

Process: International Bpo Voice Process (Lincare AR)

Key Responsibilities:

• Handle end-to-end Accounts Receivable (AR) processes
• Follow up on outstanding claims and ensure timely collections
• Work on denials management and resolve billing discrepancies
• Interact with customers/insurance companies for claim resolution
• Maintain accurate records of billing and payment transactions
• Provide excellent customer service support related to billing queries
• Ensure compliance with healthcare billing guidelines and processes

Eligibility Criteria:

• Minimum qualification: HSC / Graduate
• At least 6 months of experience in:
• Accounts Receivable (AR)
• Customer Service
• Medical Billing

Skills Required:

• Good communication skills (verbal & written)
• Basic understanding of medical billing and AR processes
• Problem-solving and analytical skills
• Attention to detail and accuracy
• Ability to work in a team environment

Salary & Benefits:

• Salary: Up to 28,000 (in-hand), based on qualification and experience
• Weekly Offs: 2 rotational week-offs
• Shift: 24X7 Rotational Shift

Location: Thane, Maharashtra

Hiring Process:

• HR Round
• AMCAT Assessment
• Operations Round

How to Apply:

Interested candidates can apply by sharing their updated resume with the HR team.

Contact us: HR Ashwini - 7030022509