Customer Service Representative

Technical Customer Support

Location- Mumbai

Company- Teleperformance

Employment Type- Full-time

Working Days- 5 days rotational

About Teleperformance-

Teleperformance is a global leader in digital business services, providing customer experience management, technical support, customer care, and back-office services to leading international brands. Operating in multiple countries worldwide, Teleperformance is known for its people-first culture, career growth opportunities.

Eligibility Criteria-

Qualification: HSC / Graduates Experience:

6 months of any experience (for experienced candidates) Graduate freshers can also apply

Salary-

Graduate Freshers: 24,000 per month Experienced Candidates: 28,000 per month

Job Responsibilities-

• Provide technical support for laptops and printers (North America customers).
• Diagnose and troubleshoot hardware and software issues.
• Assist customers via voice process.
• Ensure high customer satisfaction and resolution within SLA.
• Document customer interactions accurately in the system.

Required Skills-

• Basic knowledge of laptop & printer troubleshooting.
• Good communication skills (English mandatory).
• Basic computer and technical knowledge.
• Problem-solving and customer-handling skills.

Send your CV's on:

1. HR Khushi- khushi.bhati1@teleperformancedibs.com - 9799511225
2. HR Shaizeen- shaizeen.pirjade@teleperformancedibs.com - 7045050321