Customer Service Representative

Job description

Job Vacancy: Customer Service Associate (International Voice)

Location: Hyderabad (Work from Office)

Education: Undergraduate or Graduate

Experience: Minimum 1 Year in Customer Service

Availability: Immediate joiner or 15days Notice period

Role Overview

We are hiring experienced professionals for our International Voice Process. If you have a minimum of 1 year of experience in customer service and possess excellent English communication skills, we want you on our team.

Key Responsibilities

• Handle inbound/outbound calls to resolve international customer queries.
• Provide accurate information and maintain high service quality standards.
• Work effectively in a 24/7 rotational shift environment.

Requirements

• Experience: 1+ year of prior experience in Customer Service (Voice preferred).
• Skills: Exceptional verbal English communication and active listening.
• Flexibility: Comfortable with rotational shifts and a 5-day work week.

Compensation & Benefits

• Salary: Up to 4.8 LPA (based on experience/interview).
• Transport: Free 2-Way Cab facility (provided up to a 30km radius).
• Work Schedule: 5 Days Working with 2 Rotational Offs.

Role: Voice / Blended - Other

Industry Type: BPM / BPO

Department: Customer Success, Service & Operations

Employment Type: Full Time, Permanent