Customer Service Representative

Role Description

We are seeking a dedicated Customer Support Executive for a full-time, on-site role located in NCR. This role involves addressing customer queries and ensuring high levels of customer satisfaction through effective online and voice/non-voice - based support. The ideal candidate will manage customer interactions with professionalism and resolve issues, providing an excellent customer service experience.

Qualifications

• Excellent English spoken and written communication
• Comfortable with night shift and rotational shifts 24x7 and rotational weekoffs
• UG/Graduate freshers and experienced are welcome
• Prior experience in a similar role or familiarity with the BPO industry is a plus
• Strong problem-solving and communication skills
• Ability to adapt to fast-paced environments and work collaboratively

Benefits

• Cab service both ways
• Competitive salary
• Mediclaim insurance
• Paid leaves

Share your resume on mail for better response with Subject Line "Customer Support NCR" to :-

arkoprovo.choudhury@teleperformancedibs.com