Customer Service Representative

Recruitment Mantra Hiring Customer Service Representatives for NFNA Education Pvt. Ltd., Bhawanipore, Kolkata!

Job Title: Customer Service Representative

Company: NFNA Education Pvt. Ltd.

Location: Bhawanipore, Kolkata

Employment Type: Full-time, Permanent (Day Shift)

Job Description:

NFNA Education Pvt. Ltd. is seeking enthusiastic and customer-focused professionals to join our service team as Customer Service Representatives. The ideal candidate should be patient, empathetic, and skilled at handling client queries while ensuring customer satisfaction and smooth communication.

Skills Required:

• Excellent communication skills in English, Hindi, and Bengali
• Strong problem-solving and listening abilities
• Customer-centric approach with a positive attitude
• Ability to manage calls, emails, and service records efficiently
• Basic computer knowledge and CRM handling skills

Perks & Benefits:

• Entire salary & incentives are in-hand (no deductions)
• Leave encashment
• Performance bonus and yearly increment

Role Details:

• Role: Customer Service / Client Support
• Industry Type: Education / Training
• Department: Customer Support & Operations
• Role Category: Customer Success / Client Servicing
• Education Qualification: Graduate (any discipline)
• Salary: 15,000 18,000 per month + performance incentives
• Work Mode: In-office (Bhawanipore, Kolkata)