Customer Service Representative
QX Global Group
5 - 10 years
Mumbai
Posted: 28/02/2026
Getting a referral is 5x more effective than applying directly
Job Description
Title: Information Technology Recruiter
- Location: Mumbai
- Shift: Night Shift (US Hours)
- Salary: Best in Industry + High Incentives
- Experience: Freshers & experienced both can apply
Role & Responsibilities
- Identify candidates with the right skills that match US client requirements.
- Collaborate closely with Account Managers to understand job needs.
- Thoroughly analyze each requirement to source the most suitable talent.
- Manage the complete US recruitment life cyclesourcing, screening, submission, interview setup, and final placement.
- Build strong sourcing strategies using job portals, networking platforms, referrals, and databases.
- Work on a variety of IT roles across multiple technologies.
- Maintain strong submittal-to-interview-to-placement ratios.
- Meet recruitment SLA timelines as agreed with business stakeholders.
- Participate in daily team huddles and update on progress, strategies, and hiring funnels.
What We Are Looking For
- Experience in US calling (BPO/KPO) is preferred freshers are welcome if communication skills are strong.
- Excellent command over Englishspoken and written.
- A gogetter attitude, strong confidence, and a presentable personality.
- Willingness to learn IT terminologies and technologies.
- Comfortable working in Night Shift (US Timings).
- Strong networking, interpersonal, and teamwork capabilities.
- Creative, research-oriented, and proactive mindset.
- Good reasoning, quantitative ability, and organizational skills.
- Strong analytical thinking.
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