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Customer Service Representative

QX Global Group

5 - 10 years

Mumbai

Posted: 28/02/2026

Getting a referral is 5x more effective than applying directly

Job Description

Title: Information Technology Recruiter


  • Location: Mumbai
  • Shift: Night Shift (US Hours)
  • Salary: Best in Industry + High Incentives
  • Experience: Freshers & experienced both can apply


Role & Responsibilities


  • Identify candidates with the right skills that match US client requirements.
  • Collaborate closely with Account Managers to understand job needs.
  • Thoroughly analyze each requirement to source the most suitable talent.
  • Manage the complete US recruitment life cyclesourcing, screening, submission, interview setup, and final placement.
  • Build strong sourcing strategies using job portals, networking platforms, referrals, and databases.
  • Work on a variety of IT roles across multiple technologies.
  • Maintain strong submittal-to-interview-to-placement ratios.
  • Meet recruitment SLA timelines as agreed with business stakeholders.
  • Participate in daily team huddles and update on progress, strategies, and hiring funnels.


What We Are Looking For

  • Experience in US calling (BPO/KPO) is preferred freshers are welcome if communication skills are strong.
  • Excellent command over Englishspoken and written.
  • A gogetter attitude, strong confidence, and a presentable personality.
  • Willingness to learn IT terminologies and technologies.
  • Comfortable working in Night Shift (US Timings).
  • Strong networking, interpersonal, and teamwork capabilities.
  • Creative, research-oriented, and proactive mindset.
  • Good reasoning, quantitative ability, and organizational skills.
  • Strong analytical thinking.

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