Customer Service Representative

Job Title: International Customer Service Executive

(Salary Bracket - 2.5LPA (for freshers) - 4LPA (for experience)+unlimited incentives

Location: Gurugram

Contact Person: Harsha Bulchandani ||

• Seniority Level - Executive
• Industry - Insurance
• Employment Type - Full-time

About the Role:-

We are looking for enthusiastic and customer-focused professionals to join our International Customer Service team. The ideal candidate will be responsible for assisting global customers, resolving their queries efficiently, and delivering an exceptional service experience over calls, chats, or emails.

Key Responsibilities:-

• Handle inbound and outbound customer interactions for international clients.
• Provide accurate information about products and services.
• Resolve customer issues and queries promptly and professionally.
• Maintain customer satisfaction and meet service quality standards.

What Were Looking For:-

• Excellent verbal and written communication skills in English (mandatory).
• Strong interpersonal and listening abilities.
• Ability to handle customers from diverse backgrounds with professionalism and empathy.
• Comfortable working in a night shift environment.
• Positive attitude, quick learner, and problem-solving mindset.

Desired Skills & Experience:-

• Fresher or experienced candidates are welcome.
• Prior experience in international BPO/customer service will be an added advantage.
• Basic computer knowledge and ability to navigate multiple systems.

What We Offer:-

• Positive and inclusive work culture.
• Attractive incentives and performance-based rewards.
• 6-day working.
• Great opportunities for career growth and skill development.

Join us and be part of a dynamic team that values growth, learning, and customer satisfaction!

Regards,

Harsha Bulchandani

(HR Policybazaar)