Customer Service Representative

Customer Service Representative

• Location: 116 sector 44, Gurugram, Haryana
• Contact Person -Shaba Khan - 9667462538 - shabakhan@policybazaar.com
• Interview Mode -Only Face-to-Face (No Virtual Interviews)
• Qualification- 0-3 yrs (Freshers are welcome)
• Salary Package- 2.5 LPA to 4 LPA

Responsibilities :-

• Communicate with customers via phone, email and chat
• Providing complete information about the product to the customer.
• Solving all product or service related issues of the customers.
• Preparing the Customer Service Guidelines and Keeping a Record of the Customers
• Giving the right pitch to the potential customers, so they end up buying the product or availing the services.
• Maintaining and updating the information of the customers regularly.
• Providing the best possible solution to the queries of the customers.
• Making products and services reports by collecting and analyzing the information provided by the customers.

Qualifications and Experience

• Graduation.
• Fresher and Experienced
• Ability to communicate effectively in English language.
• Basic computer skills.
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills.