Develop new customer - To develop new customers by spreading information about services offered & rates etc.
Report - Preparing & sending vessel wise reports, Customer performance to HO
Back up - To act as sales back up and leads to new enquiries and try to turn all enquires into sales
Co-ordination - Coordination with Slot and vessel operators, destination agents, container yard personnel and surveyors, and the operations and documentation team for exim activities
Follow up - Providing services to the customers and regularly following up & satisfied them with the rates and availiabity of spaces.
Should be from Shipping industry & should have experience of NVOCC & Liner Division

Customer Service Representative