Customer Service Representative

Job description

Non-Voice Email & Chat Support MEGA WALK-IN interview HCLTECH-FRESHER 11:00 AM To 3PM on 28 & 29 Nov'25 _Email Support@ HCL Elcot Economic Zone, Sholinganallur

Interview Location: No 602/3/138, Elcot Economic Zone, Sholinganallur Medavakkam High Road, Sholinganallur- in Chennai, Tamil Nadu

Work Location: No 602/3/138, Elcot Economic Zone, Sholinganallur Medavakkam High Road, Sholinganallur- in Chennai, Tamil Nadu

Interview Mode: Face to Face Interview.

Time: 11:00 AM To 3PM

Interview Date:28 & 29 Nov'25

Contact HR:Freddy

Desired Candidate Profile:

Requires strong analytical skill to review issues, analyze information and tools, provide the details, and perform follow-up as and when required .Requires the ability to use the right template accurately , document the issue and update the customer records and category. Requires strong written communication skills to respond to customer.

The Email backend representative is expected to handle store-based, employee-based, and digital coupon-based issues. Primary responsibilities include understanding the cases, providing support to ensure positive customer experience. The specialist must demonstrate strong attention to details. Must also demonstrate the ability to learn quickly and apply the right methods of resolution.

FRESHERS: Any Degree (UG & PG)

Graduation that are not eligible (NO B.E/B.Tech/Engineering/Tech Graduates/Msc CS, IT & MCA)

(MBA 2025,MA 2025,MSC 2025,M.com 2025) are also eligible to apply

Perks and Benefits:

1. Cab provided

2. International Trainers

3. World class exposure

4. Excellent working environment

5. Salary - Best in industry

6. Shift - Flexible with any shifts (Night)

Do not carry Laptops for interview

HR

HR Team