Customer Service Representative

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists

Responsibilities

• Communicate with customers via phone, email and chat
• Provide knowledgeable answers to questions about product, pricing and availability
• Work with internal departments to meet customer's needs
• Data entry in various platforms

Qualifications

• At least 0 - 3 years' of relevant work experience
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills
• Ability to multi-task, organize, and prioritize work
• Excellent English communication is Mandatory

Perks And Benefits

• Performance-based incentives
• Employee recognition programs
• Cab pick-up and drop facility (chargeable)
• Interaction with customers from countries like USA, UK, Canada, or Australia
• Understanding international customer service standards)

If you are interested in this opportunity, please share your updated resume at Muhila.Arusamy@firstsource.com

Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.