Skills & Qualifications

A bachelor's degree in any discipline (preferred).
Exceptional communication and interpersonal skills, with the ability to build trust and rapport quickly.
Proven track record of meeting or exceeding sales targets in a fast-paced environment.
Proficiency in CRM tools and MS Office applications.
A proactive attitude with the ability to thrive under pressure and adapt to changing priorities.

Responsibilities

Manage inbound and outbound sales calls while consistently following up with leads across multiple communication channels to maintain a strong sales pipeline.
Use a consultative sales approach to understand prospective students educational and career goals and recommend suitable courses or programs, while clearly addressing queries related to curriculum, fees, and enrollment processes.
Drive sales conversions by achieving or exceeding monthly enrollment targets through personalized engagement, effective communication, and strong closing techniques.
Maintain accurate and up-to-date records in the CRM system, track interactions, and generate regular sales performance reports to identify areas for improvement.
Collaborate closely with marketing and operations teams to optimize the sales funnel and provide actionable insights on customer behavior and preferences.
Bring strong communication and interpersonal skills, a proven sales track record, CRM and MS Office proficiency, and the ability to perform proactively in a fast-paced, target-driven environment.
Benefit from a competitive salary with performance-based incentives, clear growth opportunities, and the chance to work with a dynamic team in a rapidly growing education-focused organization.

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Customer Service Representative