Customer Service Representative

At Davinciya, we believe designing your space should be as fulfilling as living in it. We specialize in creating personalized and luxurious interiors for villas, apartments, retail spaces, healthcare facilities, and more. With a commitment to delivering projects on time, transparent pricing, and exceptional craftsmanship backed by a 15-year warranty, we ensure every detail reflects elegance and functionality. Our mission is to craft interiors that not only look stunning but also feel comfortable and align with your unique needs. Join us in redefining spaces with creativity, precision, and passion.

This is a full-time, on-site Customer Service Representative role located in Delhi, India. The Customer Service Representative will be responsible for interacting with clients to provide support and resolve their queries, ensuring a seamless customer experience. Daily responsibilities include handling customer inquiries, addressing customer needs, communicating effectively to provide resolutions, and maintaining a high level of professionalism. The individual will play an active role in fostering positive relationships between the company and its clients to ensure customer satisfaction and loyalty.

• Proficiency in Customer Service, Customer Support, and delivering exceptional Customer Satisfaction
• Experience in enhancing Customer Experience and building long-term client relationships
• Strong interpersonal skills, including listening and effective communication
• Problem-solving abilities and a proactive approach to addressing customer concerns
• Proficiency in relevant customer service tools or software is an advantage
• High attention to detail and the ability to work collaboratively in a team
• Previous experience in customer-facing roles is a plus
• Bachelors degree or equivalent education in a relevant field