Customer Service Manager
AU Talent Hub
0 - 0 years
Mumbai
Posted: 18/06/2025
Job Description
| Supervise and support to Money Officer in performing his duties regarding cash management and contribute to verify transactions in real time. | ||
| Promotes and cross sell the bank’s products and services | ||
| Ensuring high level of customer service to enhance the banking experience of customers | ||
| Spots opportunities for cross-sales and monitors leads from staff to maximize sales | ||
| Responsible for all Money Officer activities being done on daily basis | ||
| Assist to BOSM to fulfil and carry out necessary Branch and Bank objects and goals | ||
| Counsels Money Officer staff on personnel issues and encourages empowerment to enhance their skills | ||
| Monitors authenticity of instruments and safeguards the bank from fraudulent payments | ||
| Monitors whether transactions are within the purview of operational guidelines |
About Company
AU Talent Hub is the talent acquisition arm of AU Small Finance Bank. It supports the bank’s rapid expansion by sourcing, evaluating, and onboarding candidates across levels. The focus is on building a skilled and culturally aligned workforce.
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