Customer Service Executive

U-Turn4Nature- Creating Shared Value

Customer Service Executive U-Turn4Nature ( Noida/Greater Noida )

U-Turn4Nature is a homemade natural food company in Noida that champions sustainability and community empowerment. Our products are crafted by Rural Womens Self-Help Groups (SHGs), supporting local livelihoods and eco-conscious living.

Role Overview:

We're looking for a proactive and empathetic Customer Service Executive to join our team. This role offers flexibility to work while ensuring excellent customer support and satisfaction.

Key Responsibilities:

• Respond to customer inquiries via phone, email, and social media
• Resolve issues promptly, ensuring customer delight
• Maintain accurate records using CRM systems
• Collaborate across teams to improve the customer experience

What You Bring:

• Up to 3 years of customer service experience
• Strong communication and interpersonal skills
• Ability to multitask in a fast-paced environment
• Familiarity with CRM tools (e.g., Zoho, Freshdesk)
• Bonus: Fluency in multiple languages

Perks:

• Salary range 15,000 25,000/month
• Purpose-driven work that empowers rural women

Pls send your CV with Current CTC and Expected CTC