Customer Service Executive

Interested candidate can share their resumes at arpitshukla@policybazaar.com OR WhatsApp at 9205626007

CTC: 2.5 - 4 LPA + Incentives

Location: Gurugram

Experience: 0-3 years

Education: Graduate/Undergraduate

Job Summary:

• Handle customer inquiries via phone, email, and chat.
• Provide detailed information about our products and services.
• Assist customers in making informed decisions about their insurance needs.
• Achieve sales targets by promoting and selling insurance products.
• Maintain accurate records of customer interactions and transactions.
• Resolve customer complaints in a professional and timely manner.
• Collaborate with team members to improve customer satisfaction.

Interview Process:

First Round: Virtual/Telephonic

Final Round: In-office interview (Gurugram)

Industry Type: Insurance

Department: Sales & Business Development

Employment Type: Full Time, Permanent

Role Category: Retail & B2C Sales