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Customer Service Executive - Personal Loans - Mix - Trivandrum - India Tower - CSE

Tata Capital

5 - 10 years

Hapur, Thiruvananthapuram

Posted: 27/08/2025

Getting a referral is 5x more effective than applying directly

Job Description



Job Description


Perform the following under the guidance/direction of Supervisor/Manager

  • With help of Supervisor/ Manager, Identify the customers for protentional Business

  • Collect the documents from Customers and validate as per the organization norms

  • Logging the case in the system as per SOP and follow the process for disbursement.

  • Fulfil - the Sanction ratio as per organisation requirement

  • Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager.

  • With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them

  • With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.

    • About Company

    Tata Capital is the financial services arm of Tata Group. It offers loans, wealth management, investment advisory, and infrastructure financing solutions to retail and institutional clients.

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