CUSTOMER SERVICE EXECUTIVE
Muthoot
0 - 3 years
Ahmedabad
Posted: 27/06/2025
Job Description
1) To ensure quality of business and operational efficiency through proper process adherence and facilitate smooth functioning of branches.
2) Promote and maintain positive relations with all contacts, customers and potential customers Promotes the products and services.
3) Consistently cross-sells and Up-sells products at every opportunity.
4) Responsible to handle day to day transactions and valuables. Maintain all data and records related to daily transactions .
Main Tasks:
1) To handle day to day business transactions, customer queries and provide effective resolution, ensure quality of business through proper process adherence.
2) Increase the Branch business through business development activities.
About Company
Muthoot Finance Ltd. is India’s largest Non-Banking Financial Company (NBFC) specializing in gold loans. Headquartered in Kochi, Kerala, the company offers a wide range of financial services including personal loans, insurance, money transfer, forex, and microfinance. Its core business is providing instant loans against gold jewellery, primarily serving the unbanked and underserved population across urban and rural India. With over 6,000 branches and a strong presence in international markets like the UAE, USA, and UK, Muthoot Finance is known for its deep-rooted trust, operational scale, and strong commitment to financial inclusion. The company is publicly listed and regulated by the Reserve Bank of India.
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