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Customer Service Admin Support A4

Oracle

3 - 5 years

Bengaluru

Posted: 28/06/2025

Job Description

VERY GOOD COMMUNICATION SKILLS & PHONE ETIQUETTE

3+ year of experience working for Customer support, handling minimum of 40+ calls per day 

Good experience in identifying customer needs and helping customers towards resolution

Experience in working with US customer

Maintain a positive attitude and calmly respond to customer complaints


Handling escalation calls

Proven ability to adapt and work in high stress environments, as per business need

Must be willing to work in US rotational shifts

Candidates must be willing to work from office all 5 days 

Team player

Career Level - IC0

About Company

Oracle Corporation is a global technology company best known for its enterprise software products and cloud solutions. It specializes in database management systems, cloud infrastructure, enterprise resource planning (ERP), customer relationship management (CRM), and supply chain management software. Oracle helps organizations of all sizes manage, store, and analyze data efficiently, offering both on-premise and cloud-based solutions.

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