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Customer Service Admin- German Language

Agilent

1 - 3 years

nan

Posted: 05/02/2025

Job Description

Job Description

Responsible for interfacing with customers, logistics, manufacturing and/or sales or service representatives to handle a variety of pre-sales or post-sales service functions.

Responds to and /or assists Agilent trade customers and internal customers in areas such as product/service order fulfillment processes, customer service requests such as end-to-end order status management, repair /calibration requests, product changes or returns, accounts receivable collections, invoicing requirements, contract issues/administration or lease administration.

May be responsible for booking orders, upselling or cross-selling products and/or processing quotes.

In a factory environment, order fulfillment activities may include monitoring inventories and coordination of delivery of factory products.

Resolves problems by applying established policies, procedures and tactics.

May require ability to read/write in one or more languages.

Must have experience on German Language.
 

Qualifications

May require some higher education or specialized training/certification, or equivalent combination of education and experience.

Typically 1-3 years of relevant experience for entry to this level.
 

Additional Details

This job has a full time weekly schedule.

Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locations

Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.

Travel Required:

No

Shift:

Day

Duration:

No End Date

Job Function:

Customer Service

About Company

Agilent Technologies is a global leader in life sciences, diagnostics, and applied chemical markets. Headquartered in Santa Clara, California, the company was established in 1999 as a spin-off from Hewlett-Packard. Agilent specializes in providing innovative instruments, software, services, and consumables for laboratory analysis and research. Its offerings cater to industries such as pharmaceuticals, biotechnology, environmental testing, food safety, and clinical diagnostics. Known for its high-performance chromatography, mass spectrometry, and genomic analysis tools, Agilent helps scientists and researchers achieve accurate, reliable results that drive discovery and innovation. The company is also committed to advancing sustainability and addressing critical challenges in healthcare and science.

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