Customer Relationship Officer

Job Type: Full time.

Job Location: Mumbai

Escape the Ordinary! Join Mystery Rooms!

Unleash Your Inner Puzzle Master at India's Fastest-Growing Escape Game Company!

Are you looking for a fast-paced, challenging, and fun work environment where you can bring the world of escape rooms to life across exciting locations in India?Mystery Rooms, India's fastest-growing escape game company with branches in 15 cities and 26 locations, is looking for enthusiastic team members to join our growing family!

In this role, you'll be a Customer Champion:

Welcome guests at our mystery rooms locations.

Answer questions.

Manage bookings and customer queries.

Provide clear game briefings, and ensure exceptional service throughout their visit.

Game Master:

Become an integral part of our team.

Crafting unforgettable escape room experiences by maintaining props.

Ensuring a smooth flow throughout the game at your assigned branch.

Do you have the following?

-Great communication and interpersonal skills

-A passion for creating memorable experiences

-The ability to work effectively in a team environment

-A knack for multitasking and handling end-to-end customer requirements

More Details:

-Graduated or pursuing graduation is a must.

-Weekends and public holidays will be working days.

-Enjoy a 6 day workweek with 1 rotational off, with the off day scheduled between Monday to Thursday; Friday, Saturday, Sunday are strictly working days.

-Shifts timings: 2:00pm to 11:00pm and 11 am to 8 pm.

If you're energetic, ambitious, and have a can-do attitude, we want to hear from you!

P.S. Learn more about Mystery Rooms at

Instagram:- mystery rooms