Customer Relationship Officer
Mystery Rooms India
2 - 5 years
Mumbai
Posted: 05/02/2026
Job Description
Job Type: Full time.
Job Location: Mumbai
Escape the Ordinary! Join Mystery Rooms!
Unleash Your Inner Puzzle Master at India's Fastest-Growing Escape Game Company!
Are you looking for a fast-paced, challenging, and fun work environment where you can bring the world of escape rooms to life across exciting locations in India?Mystery Rooms, India's fastest-growing escape game company with branches in 15 cities and 26 locations, is looking for enthusiastic team members to join our growing family!
In this role, you'll be a Customer Champion:
Welcome guests at our mystery rooms locations.
Answer questions.
Manage bookings and customer queries.
Provide clear game briefings, and ensure exceptional service throughout their visit.
Game Master:
Become an integral part of our team.
Crafting unforgettable escape room experiences by maintaining props.
Ensuring a smooth flow throughout the game at your assigned branch.
Do you have the following?
-Great communication and interpersonal skills
-A passion for creating memorable experiences
-The ability to work effectively in a team environment
-A knack for multitasking and handling end-to-end customer requirements
More Details:
-Graduated or pursuing graduation is a must.
-Weekends and public holidays will be working days.
-Enjoy a 6 day workweek with 1 rotational off, with the off day scheduled between Monday to Thursday; Friday, Saturday, Sunday are strictly working days.
-Shifts timings: 2:00pm to 11:00pm and 11 am to 8 pm.
If you're energetic, ambitious, and have a can-do attitude, we want to hear from you!
P.S. Learn more about Mystery Rooms at
Instagram:- mystery rooms
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