JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

(Reception & Administration)

Professional and personable Relationship Executive to join our team. This role combines reception duties with administrative tasks, requiring excellent customer service skills and basic proficiency in office software. The ideal candidate will be the first point of contact for our organization, managing front desk operations while supporting various administrative functions.

Key Responsibilities:

Reception Duties:

Greet and welcome visitors, clients, and guests in a professional manner
Manage incoming phone calls, emails, and correspondence
Direct visitors and schedule appointments as needed
Maintain a clean and organized reception area

Administrative Support:

Perform general administrative tasks such as filing, data entry, and document preparation
Assist with basic bookkeeping and record-keeping activities
Manage office supplies inventory and place orders when necessary
Support other departments with various administrative tasks as required

Customer Relationship Management:

Build and maintain positive relationships with clients and visitors
Address and resolve customer inquiries or complaints in a timely manner
Collaborate with other team members to ensure excellent customer service

Data Management:

Enter and update customer information in databases
Create and maintain spreadsheets using Microsoft Excel
Generate reports and assist with basic data analysis

Qualifications:

Graduate; Associate's degree preferred
3-5 years of experience in a reception or administrative role
Excellent verbal and written communication skills
Proficiency in Microsoft Office Suite, especially Excel
Strong organizational and multitasking abilities
Ability to work independently and as part of a team
Professional appearance and positive attitude

Required Skills:

Customer service orientation
Basic Excel skills (data entry, simple formulas, formatting)
Attention to detail and accuracy
Time management and prioritization
Problem-solving and initiative

Location:

On-site –Mumbai, MH

Scheduled Weekly Hours:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Customer Relationship Executive

JLL

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