Customer Planner analyst - Domain Trainee – Czech – Remote Poland

Responsibilities

Daily support of Customer Account Managers in planning and execution of customer-related promotional activities, and interrelated processes, by:

Create promotion input by ensuring promo creation in TPM are completed on-time-in-full and according to Customer Account Managers request and finalized before promo launch date.

Ensures all relevant promotional and non-promotional details are up-to-date and available in TPM for use by updating and cancelling details on-time-in-full and according to Customer Account Managers request.

Reconciliation and resolve promo mis-match issues between TPM and Retailer portals

Validate required details as per guidelines to create or amend a Promo, manage exceptions, and follow guardrails

Ensure all conditions set-up in TPM are interfaced to SAP with correct data (customer, rate, period, material level) approved by Schedule of Authority.

Daily support of Customer Account Managers in planning and execution of customer-related non-promotional activities, and interrelated processes, by:

Ensures all relevant non-promotional details (e.g., Assortment updates) are up-to-date and available in TPM for use by updating and cancelling details on-time-in-full and according to Customer Account Managers request.

Ensure all conditions which are set-up outside of TPM are set-up in SAP according to request.

Evaluate and Update Product Cards either in internal sources or Customer system/portals with activity plans, promotions and product details based on assortment changes maintained in TPM (where relevant)

Update Customer Price Lists according to conditions and assortments set-up according to request of Customer Account Manager.

Establish strong collaborative relationships with internal stakeholders.

o Interact with internal stakeholders, Customer Account Managers, CSP Team, Integrated Planning Team, Claims Management Specialist (L2), Pricing Team (L2)

o Ensure all requested details are provided by the Customer Account Manager what is needed to deliver activities.

o Regular query resolution and proactive communication/escalation

Minimum Qualifications

o Any Graduate / preferably Business or Operations

o Proactive and Self-motivated to follow up or chase with multiple teams for pending information.

o Fair understanding of upstream and downstream of process in Trade Promotions: FMCG business features, Business planning and execution processes, Trade Claims, Trade Pay and Deductions

o Fluent in English. Proficient oral and written communication skills.

o Detail-oriented with a focus on accuracy and precision.

o Strong analytical mindset, problem solving, organization skills, and attention to detail

o Fluent in required local language: Greek

o Experience in Microsoft suite including Outlook, Power Point and MS Teams; advanced Excel skills. Open to acquire new tools / systems in brief time.

o Smart problem solver generate clever ideas and practical solutions efficient for all the roles within a process

o Strong team player, Dependable

o Able to manage their workload and ensure completion of tasks

o Ability to prioritize tasks

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Preferred Qualifications

o Exposure to consumer goods industry

o Exposure to technologies like Trade Promotions Management tool, Trade Promotions Optimizer, Forecasting tools, SAP etc.

o Transitions Experience- Good to have transitioned 1 or more process successfully.

What can we offer?

Attractive salary

Stable job offer employment contract

Various trainings (initiating, soft skills)

Possibility of development

Benefits (Insurance, Luxmed, Multisport,additional vacation days, biking policy)

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