Customer Experience Specialist
NBFC
2 - 5 years
Mumbai
Posted: 17/02/2026
Job Description
We are hiring for one of our NBFC Client into Wealth Management.
Role: Client Experience Associate
The role is to Outbound Calling of existing Wealth customers
Work Location: Thane
This is completely Outbound Sales role for Wealth customers - HNI & UHNI clients.
Target Based & Incentives too.
Establishing relationship with registered users
Understanding clients requirement, involve RM if needed
Resolving any of the client queries
Connecting with clients to give regular updates
Getting more referrals from the existing users for onboarding new investors on the platform
Introduction calls for all new customers
Tracking of query resolutions
Tagging of all queries raised in CRM
If interested, kindly share your updated resume to discuss & evaluate further.
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