Company Description

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Role Description

This is a full-time on-site role for a Customer Care Representative based in Bengaluru. The Customer Care Representative will handle daily interactions with customers to address their inquiries, provide support, resolve issues, and ensure overall customer satisfaction. Responsibilities include managing communication channels, offering solutions to customer problems, and maintaining accurate records of customer interactions. The role involves creating a positive customer experience and building strong relationships to encourage customer loyalty.
Qualifications

Proven Interpersonal Skills to build strong relationships and resolve customer inquiries effectively.
Expertise in delivering Customer Support and Customer Service efficiently and professionally.
Strong Communication skills, both verbal and written, to provide clear and concise information to customers.
Focus on achieving Customer Satisfaction by understanding and addressing customer needs.
Ability to multitask, stay organized, and work in a fast-paced environment.
Prior experience in customer care roles is a plus.
High school diploma or equivalent (bachelors degree preferred).

Customer Care Representative

Isha hearing clinic

Job Description

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