Customer Care Executive

Job Title: Customer Care Executive

Company: Holypills

Location: Delhi NCR

Employment Type: Full-time (Immediate joiners preferred)

Positions Available: 1

Experience Required: 23 years

Qualifications: Any Bachelors degree

Role Overview:

Holypills is a womens healthtech platform dedicated to empowering wellness through holistic care and digital innovation. We are seeking a proactive Customer Care Executive with CRM expertise to strengthen our patient and partner engagement.

Key Responsibilities:

• Manage inbound and outbound customer interactions with professionalism and empathy
• Handle queries related to consultations, app usage, and service support
• Maintain accurate records in CRM systems
• Coordinate with doctors, patients, and internal teams to ensure seamless communication
• Track customer satisfaction metrics and provide feedback for service improvement

Requirements:

• English/ Hindi language proficiency.
• 2-3 years of experience in customer service, CRM, or healthcare support roles
• Strong communication skills (verbal and written).
• Ability to multitask, manage time effectively, and work in a fast-paced environment

How to Apply:

Interested candidates are invited to send their CV to support@holypills.in.