Customer Care Advocate II - India
RegalRexnord
2 - 5 years
Hyderabad
Posted: 3/19/2025
Job Description
A dynamic person with 3+ years of experience in Customer Service / Inside Sales, The candidate would be expected to understand and assign the Salesforce cases to the Customer Service advocates.
and responding to the customer in needed.
- SFDC Case Handling in Categorization
- SAP SD - Creating/modifying, Displaying SO, Quotations in order to extract the information.
- Basic to Intermediate Excel Skills preferred
- Good in mechanical drawing reading
- Good Coordination with internal and external stakeholders for having relevant data and information.
- Work with Distribution Center operations to assure orders are managed and shipped in a timely manner to customer expectations; as well as resolve customer issues regarding order shipment issues such as damaged, late, or incorrect products
- Strong communication/interpersonal & organizational skills
- Strong ability to manage daily workload
About Regal Rexnord
Regal Rexnord is a $6.5B publicly held global industrial manufacturer with 30,000 associates around the world who help create a better tomorrow by providing sustainable solutions that power, transmit and control motion. The Company’s electric motors and air moving subsystems provide the power to create motion. A portfolio of highly engineered power transmission components and subsystems efficiently transmits motion to power industrial applications. The Company’s automation offering, comprised of controls, actuators, drives, and precision motors, controls motion in applications ranging from factory automation to precision control in surgical tools.
The Company’s end markets benefit from meaningful secular demand tailwinds, and include factory automation, food & beverage, aerospace, medical, data center, warehouse, alternative energy, residential and commercial buildings, general industrial, construction, metals and mining, and agriculture.
Regal Rexnord is comprised of three operating segments: Industrial Powertrain Solutions, Power Efficiency Solutions, and Automation & Motion Control. Regal Rexnord has offices and manufacturing, sales and service facilities worldwide. For more information, including a copy of our Sustainability Report, visit RegalRexnord.com.
About Company
Regal Rexnord Corporation is a global leader in the design, manufacturing, and distribution of industrial and commercial products. The company, headquartered in Beloit, Wisconsin, specializes in providing motion control and power transmission solutions across various industries, including manufacturing, automation, energy, and transportation. Regal Rexnord's products include bearings, motors, drives, controls, and other components that help improve efficiency, performance, and sustainability for customers worldwide. The company focuses on innovative technologies and energy-efficient solutions to support industrial operations and help businesses reduce their environmental impact. It was formed through the merger of Regal Beloit and Rexnord in 2021.
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