Curriculum Consultant

Job Title: Curriculum Consultant

Location: Bengaluru, KA

Job Type: Full-Time

Shift Time: 5:00 pm to 2:00 am

Summary:

The Customer Training Consultant develops customer-facing training offerings derived from internal Professional Services learning assets. The role supports customer adoption, improves delivery efficiency, and contributes to revenue through structured training programs. This position collaborates with cross-functional teams to ensure training offerings align with customer needs and product capabilities.

DUTIES AND RESPONSIBILITIES:

Identifies internal training assets suitable for customer and partner use.

Designs customer-facing learning journeys for end users, administrators, and technical teams.

Develops training offerings, including course structure, learning outcomes, and delivery models.

Adapts internal content to meet external audience needs and learning expectations.

Partners with Product, Sales, Customer Success, and Marketing teams to support training positioning and demand.

Defines course prerequisites, certification alignment, and post-training success metrics.

Tracks training consumption, feedback, and performance metrics.

Supports additional enablement initiatives as assigned.

Design customer training offerings that improve product adoption while reducing reliance on Professional Services and Support teams

Align customer training content with standard delivery processes to reinforce best practices post-implementation

Develops customer training offerings as part of the global Professional Services enablement strategy.

Work Experience

Approximately 35 years of relevant experience in customer enablement, training, or enterprise software education.