CTI Genesys

5 to 10 Years of experience in development of IVR Call Flows using genesys composer tool in genesys engage. Strong knowledge on genesys engage framework and contact center technologies Ability to develop complex callflows using composer and implement custom logic using ECMA Script and various API IntegrationsDesign and Development of IVR Flows - Implementation in IT|UAT and PROD environments - Perform ITUAT validations - Alerting and Monitoring of Applications

Essential Skills: 5 to 10 Years of experience in development of IVR CallFlows using genesys composer tool in genesys engage. Strong knowledge on genesys engage framework and contact center technologies Ability to develop complex callflows using composer and implement custom logic using ECMA Script and various API IntegrationsDesign and Development of IVR Flows - Implementation in IT|UAT and PROD environments - Perform ITUAT validations - Alerting and Monitoring of Applications

Desirable Skills:

Keyword:

Skills: CTI Genesys

Experience Required: 6-8