Crew Manager
Maersk
5 - 10 years
Mumbai
Posted: 4/16/2025
Job Description
compliant manner and driving improved KPI performance across the team.
Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.
At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organization reflect and understand the customers we exist to serve.
With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics.
Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk.
Maersk Crewing is responsible for ensuring that over Maersk Vessels flying various flags are always manned with competent crew while complying with various international regulations and Company procedures. Our Crewing function, part of Marine People and Culture is run out of Mumbai, Singapore, Copenhagen and Manila while supported by regional Marine People teams based across Europe and Asia.
We are looking for a strong leader who can build and inspire a team, foster collaboration across functions, and continuously improve our crewing operations.
Role: Crew Manager (JL5)
Location: Mumbai Only
We Offer
An exciting role with the world’s largest, most efficient vessel operator, part of a dynamic and international organization with the possibility to continuously apply and develop your competencies.
An opportunity to work in an international work environment in Maersk Fleet Management and Technology.
In this position, the incumbent will have an opportunity to acquire skills and knowledge in the following areas:
Exposure to crew management related tasks.
Build a good multi-level network across the fleet
Enhance coordination and communication skills especially with other departments, Flag State and Crew Managers
In addition, Maersk Fleet Management and Technology offers a unique career opportunity for a high performing employee possessing the necessary skills and competencies.
Key Responsibilities
Based in Mumbai, you will report to the Head of Crewing in Singapore. You will have the operational responsibilities pertaining to Crewing in Mumbai, including:
Manage the India Ratings and Documentation team. This team consists of teams which manage the planning of all Indian Ratings and the Documentary Compliance of all seafarers under Marine People Asia.
Key Responsibilities
Manage the India Ratings and Documentation team. This team consists of teams which manage the planning of all Indian Ratings and the Documentary Compliance of all seafarers under Marine People Asia.
People Leadership: Inspire, develop, and coach your team to achieve high performance and engagement. Foster a culture of collaboration and continuous improvement.
Operational Excellence: Oversee all aspects of crew management, ensuring vessels are always manned in compliance with STCW, Flag State requirements, and company standards.
Engagement & Retention: Build strong relationships with our seafaring colleagues and implement initiatives to enhance their experience and commitment to Maersk.
Talent Development: Support the career progression of seafarers through structured development programs and succession planning.
Process Improvement: Regularly review and enhance crew operations processes, ensuring compliance with service level agreements, standard operating procedures, and key performance indicators. Ensure alignment with other strategic initiatives.
Strategic Alignment: Work closely with the global Crewing team to ensure alignment with business objectives and strategic initiatives.
Who we are looking for
The ideal candidate must possess at least a Bachelor's/College Degree, Business Studies/ Administration/ Management and preferably have extensive experience specializing in Manning/Crewing or equivalent.
Having sailed as a Senior officer on board will be an advantage.
Has proven leadership experience with a strong track record as an empathetic and inspiring people leader, who cares deeply for coaching, and team development.
You:
A strong natural drive for results, excellent stakeholder management skills
Have solid knowledge of the international maritime industry
Possess a proactive and positive attitude, enthusiasm and ability to cooperate in an always open and constructive manner
Ability to plan and execute in a structured manner is critical to succeed in the position
Fluency in English and strong communication skills in an international setting.
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.
About Company
A.P. Moller - Maersk is an integrated container logistics company working to connect and simplify its customer's supply chains. As the global leader in shipping services, the company operates in 130 countries and employs roughly 100,000 people. With simple end-to-end offering of products and digital services, seamless customer engagement and a superior end-to-end delivery network, Maersk enables its customers to trade and grow by transporting goods anywhere - all over the world.
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