Credit Policy Manager

Job Title: Senior Manager- Credit Policy- Consumer Loan Products

Location: Gurgaon

Experience Level: 4-6 Years

Key Responsibilities

1. Risk Policy Development & Implementation

• Develop, implement, and manage comprehensive credit underwriting and risk policies for consumer loan products (Personal Loans, Merchant Lending, and Gold Loans)
• Design and establish risk frameworks that align with organizational objectives and regulatory requirements
• Create policy documentation, guidelines, and standard operating procedures for credit risk management
• Review and update policies periodically based on market dynamics and regulatory changes
• Drive policy adoption across the organization and ensure consistent implementation

2. Risk Framework & Governance

• Establish risk governance structures and oversight mechanisms across consumer lending operations
• Define risk appetite statements and tolerance levels for different loan products
• Create risk mitigation strategies and contingency plans
• Develop escalation procedures and exception management policies
• Conduct regular policy audits to ensure compliance and effectiveness

3. Portfolio Risk Oversight

• Monitor overall credit risk performance across consumer loan portfolios
• Analyze risk trends and patterns to identify emerging risks
• Develop corrective action plans based on portfolio performance insights
• Ensure adherence to policy guidelines in credit decision-making

4. Collaboration with Cross-Functional Teams

• Partner with product and underwriting teams to embed risk policies in loan offering design
• Collaborate with compliance teams to ensure regulatory alignment
• Work with collections and recovery teams to develop post-disbursement risk management strategies
• Engage with senior leadership on risk reporting and policy recommendations

5. Regulatory Compliance & External Engagement

• Ensure all credit risk policies comply with RBI guidelines and applicable financial regulations
• Stay updated on evolving regulatory requirements and industry best practices
• Prepare and maintain risk documentation for regulatory reviews and audits
• Represent the organization in regulatory discussions and compliance matters

Minimum Qualifications & Requirements

1. Qualification

• Bachelor's or Master's degree in Finance, Economics, Commerce, or Business Administration

2. Experience

• 4--6 years of credit risk management experience, preferably in NBFC, fintech, or digital lending organizations
• Proven expertise in underwriting policy creation and credit risk governance
• Demonstrated experience in policy formulation and implementation

3. Core Competencies

• Deep understanding of consumer credit risk principles and credit underwriting standards
• Strong knowledge of regulatory frameworks for consumer lending (RBI guidelines, NBFC regulations)
• Excellent analytical and problem-solving skills
• Ability to interpret complex financial data and translate insights into policy recommendations

4. Technical Knowledge

• Working knowledge of SQL/Excel for data analysis and reporting
• Familiarity with credit risk measurement concepts and methodologies
• Basic understanding of statistical concepts in risk assessment

5. Soft Skills

• Excellent written and verbal communication skills
• Strong stakeholder management and presentation abilities
• Ability to influence cross-functional teams
• Detail-oriented with strong organizational skills
• Ability to manage multiple priorities in a dynamic environment