Credit & Collections Analyst 2-Fin
Oracle
6 - 10 years
Bengaluru
Posted: 03/03/2026
Job Description
Manage inbound calls for Oracle North America region ; you will be responsible to receive calls from customers/3rd parties and assist them in their queries related to their contracts and process credit card payments on as per our guidelines. You will manage incoming calls as part of your daily KRA & be responsible to provide best in class customer experience. You will be responsible for 1st call resolution whenever possible and connect the customer to right parties within Oracle to service their request.
/IC2
Career Level - IC2
About Company
Oracle Corporation is a global technology company best known for its enterprise software products and cloud solutions. It specializes in database management systems, cloud infrastructure, enterprise resource planning (ERP), customer relationship management (CRM), and supply chain management software. Oracle helps organizations of all sizes manage, store, and analyze data efficiently, offering both on-premise and cloud-based solutions.
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