Credit Analyst

Job Description:

In the Finance and Corporate Strategy team we ensure that the business’s capital strategies are operationally supported and strategically focused. This is how we work to secure the greatest return on investment for the global company. By gathering and analysing financial data we can influence decisions within the business, drive initiatives, and help ensure alignment with our wider objectives. Join us redefine what’s next for you.

What you’ll do:

• Analyzes and recommends customer credit limits based upon credit scores.

• Analyzes output from fraud detection system and makes recommendation for further investigation.

• Interacts with credit card companies to manage credit charge-backs.

• Negotiates down payment with customers and company sales staff to allow customer to purchase above their credit limit.

• Analyzes and researches customer's receivables account delinquency and determines the type of communication method to facilitate payment.

• Resolves disputes related to customer payment on delinquent accounts and negotiates and ensures payment from customer.

• Recognizes trends for non- payment and resolves issues by engaging internal partners.

• Initiates the dispute resolution process with internal company partners and follows issue and ensures resolution for company and customer.

• Analyzes at-risk customers and recommends account strategies to prevent delinquencies

What you need to bring:

• First level university degree with a focus in business or economics recommended or equivalent experience.

• Typically 1 - 5 years of experience.

Knowledge and Skills:

• Good written and verbal communication, negotiation, and conflict resolution skills.

• Basic accounting knowledge.

• Good problem solving skills.

• Familiarity with computers.

• Basic prioritization skills.

• Basic understanding of company's order management process.

• Basic understanding of company's dispute management process.

• Basic understanding of collection processes and financial concepts.

• Basic influence skills.

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Job:

Job Level:

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.