Creative Account Manager

Job Title: Account Manager Creative E-commerce Platforms

Location: HSR Layout, Bangalore

Working Days: Monday to Friday (Saturday & Sunday fixed off)

About the Role

We are looking for a proactive Account Manager to manage and grow client relationships for creative e-commerce platforms. The role will involve coordinating closely with internal creative, catalog, and performance teams to ensure seamless execution of client requirements while driving account growth.

The ideal candidate should have strong client management skills, an understanding of e-commerce ecosystems, and the ability to translate business objectives into actionable plans for internal teams. Exposure to marketplace advertising platforms like Amazon, Flipkart, or Myntra will be considered an added advantage.

Key Responsibilities

• Act as the primary point of contact for assigned client accounts
• Manage day-to-day client communication, expectations, and deliverables
• Coordinate with creative, catalog, and performance teams to ensure timely campaign and content execution
• Understand client business objectives and translate them into clear briefs and execution plans
• Track account performance and share periodic reports, insights, and recommendations
• Identify growth opportunities within existing accounts and support upselling initiatives
• Ensure smooth execution of creative assets, campaigns, and platform requirements
• Maintain strong relationships with clients through proactive communication and strategic inputs
• Monitor overall account health and ensure client satisfaction

Required Skills & Qualifications

• 25 years of experience in account management within digital marketing, e-commerce, or creative agencies
• Strong client servicing and stakeholder management skills
• Ability to manage multiple accounts and projects simultaneously
• Good understanding of e-commerce ecosystem and digital campaigns
• Strong communication, coordination, and problem-solving abilities
• Experience with Excel, reporting, and performance tracking

Good to Have

• Exposure to Amazon Ads, Flipkart Ads, or Myntra Ads
• Understanding of creative asset management for e-commerce platforms
• Familiarity with catalog management or marketplace operations

Why Join Us

• Fixed MondayFriday working with weekends off
• Opportunity to work with growing e-commerce brands
• High ownership role with strong client interaction and strategic exposure
• Collaborative and fast-growing work environment