Counselor
PW (PhysicsWallah)
3 - 5 years
Imphal
Posted: 10/01/2026
Getting a referral is 5x more effective than applying directly
Job Description
Location: Imphal, Manipur
Openings: 2
Employment Type: Full-time
Role Type: Franchise
Key Responsibilities:
- Counsel students and parents about PhysicsWallah courses, batches, and learning programs.
- Understand student requirements and recommend the most suitable academic solutions.
- Handle inbound and outbound calls, walk-ins, and scheduled counselling sessions.
- Convert counselling interactions into enrolments while maintaining ethical counselling practices.
- Maintain accurate student data, counselling records, and follow-up details in CRM/records.
- Coordinate with academic, operations, and sales teams to ensure smooth onboarding of enrolled students.
- Address and resolve basic queries related to fees, batches, schedules, and course structure.
- Ensure high levels of student and parent satisfaction through timely communication and support.
- Achieve individual and team enrolment targets as defined by the franchise.
Eligibility & Requirements:
- Graduation in any discipline (Education/Commerce/Arts/Science preferred).
- 13 years of experience in academic counselling, sales, or student support (EdTech experience preferred).
- Strong communication and interpersonal skills.
- Ability to handle counselling sessions with students and parents confidently.
- Local language proficiency preferred.
- Comfortable with targets and follow-up-driven processes.
Interested candidates can apply us at
Female Candidates Preferred
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