Corporate Manager – Resort Openings & Commercial Initiatives

Role Purpose The Corporate Manager New Resort Openings & Initiatives will lead the commercial activation of new resorts and drive initiatives across Sales, Revenue Management, Distribution, and allied commercial functions. The role ensures every new resort opens commercially ready with non-member business on the books, robust systems in place, and a clearly defined go-to-market strategy.

Key Responsibilities

• Own end-to-end commercial readiness for all new resort openings.
• Drive pre-opening sales activity to secure non-member/FIT/MICE/wedding business.
• Lead market entry strategy including segmentation, comp set definition, pricing logic, and channel mix.
• Manage the New Resort Opening Checklist across sales, revenue, and distribution.
• Conduct structured readiness reviews at milestones (12, 8, 4 weeks, go-live).
• Standardise SOPs, reporting formats, and governance for new resorts.
• Lead cross-functional initiatives for new segments, products, and pricing frameworks.
• Set up KPIs, dashboards, and review mechanisms for newly opened resorts.
• Support post-opening stabilisation until resorts transition to BAU ownership.

Key Deliverables

• Resorts open with confirmed non-member business and active pipeline.
• All commercial systems live, tested, and adopted.
• Distribution fully mapped with strong content and parity compliance.
• Clear 90-day post-opening commercial plan and performance tracking.

Skills & Competencies

• Strong commercial acumen across Sales, Revenue Management, and Distribution.
• Proven project management and checklist-driven execution capability.
• Experience in system implementations and cross-functional coordination.
• Data-driven, detail-oriented, with strong stakeholder management skills.
• Ability to operate in ambiguity and deliver outcomes under tight timelines.

Experience & Background

• 710 years of experience in hospitality commercial functions.
• Prior exposure to new hotel/resort openings strongly preferred.
• Experience working at corporate/cluster level with multiple stakeholders.

Success Measures (1218 Months)

• On-time, zero-gap commercial launch of new resorts.
• Healthy non-member/FIT contribution from Day 1.
• Scalable frameworks for openings and new initiatives adopted across the portfolio.