Corporate Head - IT (Mid Lvl Manufacturing)

About the Role

The role involves strategic IT leadership, ERP management, IT operations, cybersecurity governance, incident management, and cross-functional digital enablement.

Responsibilities

• IT Strategy Leadership
• Technology Roadmap Objective - Develop and implement a 3-year Technology Digital Transformation Roadmap within the first 90 days, aligned with business expansion, manufacturing scale-up, and distribution growth.
• Governance Policy Framework Objective - Establish and formalize IT Governance Framework, including SOPs, IT security policy, access control policy, and IT asset management standards within 6 months.
• Multi-Location IT Integration Objective - Standardize IT systems, reporting structures, and escalation frameworks across Corporate Office, Plants, Warehouses, and Sales locations within Year 1.
• Technology Adoption Objective - Achieve minimum 90% user compliance in ERP and system-based transactions (measured by audit logs) within 12 months.

• ERP Management Business Automation
• ERP Stabilization Optimization Objective - Ensure 100% stabilization of Existing ERP core modules (Manufacturing, Inventory, Finance, HRMS, Sales).
• Process Automation Objective - Reduce Excel/manual interventions in key business processes by minimum 60% within 12 months through workflow automation.
• Master Data Governance Objective - Implement Master Data Governance Framework with defined ownership and validation controls, achieving 98% data accuracy across modules.
• Role-Based Access Objective - Implement role-based access control (RBAC) and approval matrix system across ERP with zero unauthorized access incidents.
• Transaction Discipline Objective - Ensure 95%+ same-day transaction posting discipline across plants and warehouses.

• IT Operations Infrastructure Management
• System Uptime Objective - Maintain 99%+ uptime for mission-critical systems (ERP, servers, networks).
• Disaster Recovery Objective - Establish/validate fully tested Backup Disaster Recovery (DR) mechanism within 6 months with quarterly DR drill testing.
• Helpdesk SLA Objective - Implement/Strengthen IT ticketing system with defined SLAs:
• Critical issues resolved within 4 - 6 hours
• Standard issues within 24 - 48 hours
• Achieve 90% SLA adherence.
• Asset Vendor Optimization Objective - Rationalize IT vendor contracts and licenses to achieve 10-15% cost efficiency without compromising performance.

• Cybersecurity Governance
• Cybersecurity Framework Objective - Implement/Strengthen enterprise-wide cybersecurity architecture including endpoint protection, firewall management, patch management, and anti-ransomware safeguards within 6 months.
• Access Control Audit Objective - Conduct half-yearly permission audits and ensure adherence to least-privilege principle across all systems.
• Security Awareness Objective - Conduct minimum 2 cybersecurity awareness programs annually for employees across plants and corporate offices.
• Zero Major Breach Objective - Ensure zero major cybersecurity breach incidents resulting in operational shutdown or financial loss.

• Incident Management IT Compliance
• Incident Reporting System Objective - Establish centralized IT Incident Reporting Response System with logging, root cause analysis (RCA), and closure documentation within 4 months.
• Compliance Objective - Achieve 100% compliance with:
• IT policies
• Cybersecurity standards
• Software licensing requirements
• Escalation Framework Objective - Define and implement structured escalation matrix for business-critical outages within first quarter.

• IT Infrastructure Audits Health Monitoring
• Internal IT Audit Objective - Conduct bi-annual internal IT health audits across all plants and locations.
• IT Dashboard Objective - Create real-time IT performance dashboard covering:
• Uptime
• Backup status
• Incident metrics
• ERP performance
• Monthly Reporting Objective - Present structured Monthly IT Health Risk Report to CIO/Management Committee.

• Cross-Functional Digital Enablement
• HR Digitization Objective - Support and own digitized HRMS, payroll, leave, and attendance workflows with 95% system-driven processing.
• Finance Integration Objective - Ensure seamless ERP integration with accounting system (Existing/Future modules), reducing reconciliation time by minimum 40%.
• Sales Distribution Digitization Objective - Enable Sales/DMS integration, distributor billing automation, and field mobility tools within 12 months.
• Manufacturing Digitization Objective - Implement real-time production tracking (barcode/RFID integration) and reduce manual reporting dependency by 70%.
• Service/Warranty Phase-II Objective (Optional) - Prepare blueprint for warranty management system for next digital phase.

Exp: 15 to 20 Yrs

Budget: 28 LPA

Location: New Delhi

Candidate need to manage 3 manufacturing plants infra.

6 Days Working