Coordinator – CASO Office (University of York Mumbai)

Coordinator – CASO Office

About the University:

The University of York exists for public good, combining academic excellence with social purpose. As a world-leading institution and a member of the prestigious Russell Group, we combine outstanding research and teaching with purposeful community engagement. The University of York's global reputation rests on its outstanding achievements in teaching and research and is one of only four universities in the UK - alongside Oxford, Cambridge and Imperial College London - which is both in the top ten in the UK for the quality of its research and has a gold ranking for the quality of its teaching.

The University of York Mumbai marks a significant new chapter in the global development of the University of York, a Russell Group institution recognised for academic excellence and public purpose.

Located in Powai, North-Central Mumbai — at the heart of one of India’s most dynamic economic regions — the campus will bring York’s academic standards, student-centred ethos and global outlook to Maharashtra.

Opening to students in the academic year 2026/27, the University will offer undergraduate and postgraduate programmes in Computer Science (including AI and Cybersecurity), Business, Economics and the Business of Creative Industries — disciplines aligned to the future of work and global mobility.

As a founding professional services colleague, you will play a central role in building systems, culture and operational excellence from the ground up. This is an opportunity to shape a new, research-led international campus — establishing high standards, enabling academic success, and creating an exceptional student and staff experience.We are seeking individuals who combine professional expertise with institutional judgement, adaptability and a commitment to building something of lasting significance.

About the Role:

The role sits within the Chief Academic Services Office (CASO), responsible for student services and external engagement including industry engagement, international and research partnerships, careers & placement, library services and student wellbeing The coordinator – CASO Office will provide structured executive and academic administrative support to enable effective academic operations and governance delivery. This role requires sound judgement, discretion, and the ability to work in a fast-paced, international academic environment. The postholder will act as a key coordination point between academic leadership, professional services teams, and University of York UK counterparts.

Key Responsibilities:

Executive & Office Support

• Provide diary management, meeting coordination, and scheduling support.

• Track action points and ensure timely follow-up.

• Prepare briefing notes, presentations, and official correspondence.

• Maintain confidential documentation with discretion.

International & Stakeholder Coordination

• Support coordination with University of York UK academic and professional teams.

• Assist in organising visits, cross-campus meetings, and collaborative initiatives.

• Coordinate documentation for partnerships and academic exchanges.

Events & Institutional Engagement

• Support planning and execution of academic events, panels, leadership visits, and institutional engagements.

• Liaise with operations and facilities teams to ensure seamless execution.

• Manage communication with internal and external stakeholders.

Governance & Reporting

• Support preparation of governance documentation and institutional updates for CASO functions

• Maintain organised filing systems and process documentation.

• Assist in tracking institutional timelines and deliverables

Qualifications and Experience:

• ·       Bachelor’s degree required; Master’s degree preferred.

• ·       3–6 years of experience in executive support, academic administration, or institutional coordination.

• ·       Experience within higher education, international organisation or a professional services environment preferred.

• ·       Strong written and verbal communication skills aligned to global standards.

• ·       Proficiency in Microsoft Office and digital collaboration tools.

• ·       Strong organisational skills and attention to detail.

• ·       Ability to manage multiple priorities with minimal supervision.

Personal Attributes

• High ownership and accountability.

• Structured and process driven.

• Strong stakeholder management capability.

• Cultural awareness and ability to work across UK–India environments.

• High level of integrity and discretion.

Committed to a Diverse and Inclusive Future: We welcome applications from talented individuals of all backgrounds, irrespective of caste, religion, gender, sexual orientation, disability, age, or any other characteristic. We are committed to creating a workplace that reflects the rich diversity of India and the world, and where everyone has an equal opportunity to contribute to our shared success.

How to Apply: Please submit your application including:

• Updated CV

• A brief cover letter outlining your suitability for the role, along with your current compensation, expected compensation, and notice period

Selection Process:Applications will be reviewed on a rolling basis. The usual turnaround time is approximately two weeks. Only shortlisted candidates will be contacted as the process progresses.

Contact Us:

📍 One Boulevard, Hiranandani Gardens, MHADA Colony 19, Powai, Mumbai, Maharashtra 400078
✉️ hr@mumbai.york.ac.uk
🌐 york.ac.uk/global/mumbai