Coordinator, AI Operations

About the Company

As the worlds leading multidisciplinary service provider, Deluxe underpins the media and entertainment industry, servicing content creators and distributors including Netflix, Warner Media, The Walt Disney Company, Amazon, Apple, Viacom, NBCU, Google, AT&T and many others, by providing Global Content Distribution, Localization, Accessibility and Mastering while leading end-to-end innovation with unparalleled scale and agility across the Streaming, Theatrical, Broadcast and Mobile landscapes. With headquarters in Los Angeles and offices around the globe, the company employs over 3,200 of the most talented and experienced industry individuals worldwide. For more information, please visit www.bydeluxe.com

Position Summary:

Are you a person who enjoys workinga person who likes enjoy to closely with clients and a team of creative individuals in a fast-paced and challenging environment? It requires you to be a highly motivated individual, with attention to detail, strong organizational skills, and a passion for communication and connecting with others.

Outcomes and Accomplishments

As a Coordinator, you will:

• Support the client services team and logistic partners to coordinate the distribution of assets through our various delivery networks
• Coordinate and support the administrative needs of the TTS team
• Manage competing priorities and troubleshoot with urgency
• Be able to adapt to the changes in the system and workflows
• Manage reports by collecting data from various sources. This may include daily/weekly progress status reports, asset tracking reports, priority list updates, internal project task list, etc.
• Own communication with various stakeholders to ensure projects have adequate time for ideal workflows and adhere to due dates for key projects as needed.
• Liaise with external stakeholders, such as voice actors and recording engineers.
• Proactively identify potential issues/problems with the project in process, formulate responses and solutions, and communicate back to the leads and supervisors.
• Facilitate effective handovers across shifts and teams, reducing handover time.
• Attend production calls as needed
• Be open to working in different shifts as per business needs.

What You Bring:

• You have a bachelors degree in Arts, Science, or an equivalent branch
• You have experience in a client service position in the entertainment industry, and /or a traditional post-production background is preferred
• You have excellent communication skills
• You can work independently and take ownership of projects
• You are a team player with a team-first attitude
• You have good time management skills and excellent problem-solving skills
• You must have excellent clerical skills and attention to detail
• You can communicate clearly and effectively in spoken and written English
• You have sound technical knowledge and excellent command of Microsoft Windows systems and the Microsoft Office Suite
• You have the ability to multitask.

Benefits

• You will be part of a large international and culturally diverse team
• You will have the opportunity to make an impact on the organization and for the customers
• You will have opportunities to further grow your skills and grow within the company
• You will have the opportunity to expand your professional network

Equal Employment:

Deluxe is committed to inclusivity, fostering an environment where every employee feels comfortable bringing their full selves to work. It is our policy to provide equal employment opportunities to all applicants and employees. Applicants will receive fair consideration for employment without regard to, and will not be discriminated against, based on race, color, religion, creed, national origin or ancestry, sex, age, or any other discriminations.