Control Manager-Digital Products

Join JPMorgan Chase & Co.'s Digital Product Control Management team, the first line of defense against multifaceted technology and product-related risks. As part of this agile and collaborative team, you'll play a crucial role in promoting strategic priorities and ensuring operational excellence. You'll have the chance to assess operational strengths, design business platform enhancements, and engage with cross-disciplinary teams to build creative solutions. This stimulating and rewarding environment offers opportunities for career growth, skill mastery, and participation in a diverse, inclusive community that values teamwork and innovation.
 

As a Control Manager- Digital Products within JPMorgan Chase & Co.'s Digital Product Control Management team, you will be the first line of defense against multifaceted technology and product-related risks. You will play a crucial role in promoting strategic priorities and ensuring operational excellence. You will have the opportunity to assess operational strengths, design business platform enhancements, and engage with cross-disciplinary teams to build creative solutions. This role offers opportunities for career growth, skill mastery, and participation in a diverse, inclusive community that values teamwork and innovation.
 

Job Responsibilities:

• Govern change risk assessment process for new/changes coming from various sources including new products/automation, regulatory changes, emerging technology/AI/ML, process changes, new migrations etc. 
• Deliver risk and control efforts for Wholesale Lending Service
• Maintain the Process, Risk and Controls strategy and approach for continuous improvement and evolution of controls and risk management.
• Maintain and manage system of records for risk and control assessment. 
• Coordinate with Information Security Managers, Product Owners, and other risk partners to assess various technology related changes.
• Implement and oversee application of approved change management framework/standard across Product teams. 
• Lead various special risk and control projects that support WLS functional teams, CB Legal, CB Controls and other key stakeholders in ongoing efforts.
• Deliver accurate status reports and appropriate risk reporting for monthly reviews.
• Maintain awareness of significant risk and control issues within the business and integrate as appropriate into efforts.

Required qualifications, skills and capabilities

• Engineering Degree and/or MBA with Technology Product management experience. 
• 5 years of relevant experience in financial services/Other Sectors or compensatory experience in Technology/Tech Risk, Product Management and/or Cyber/Information Security.
• Familiarity with Six Sigma/Process improvement methodologies
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
• Understanding the Business Objective
• Analytical and Critical Thinking
• Strong Communication and Interpersonal Skills capable of driving independent conversations with senior management.