Control Automation Lead - C13 - Bangalore
Citi Bank
5 - 10 years
Bengaluru
Posted: 1/12/2025
Job Description
This role is part of the Central Controls team, specifically the Risk Assessment, Controls Transformation and Implementation function via a dedicated Controls Innovation and Technology (CIT) team. The CIT team drives control technology / automation and innovation by identifying and analyzing manual, semi-automated and automated controls to evaluate their design or performance to, in turn, assess options for automating and/or enhancing controls, where possible.
The role integrates knowledge of risk and control practices, control design and performance, system design and implementation, with a solid understanding of the effective partnership required across the first, second and third lines and their supporting functions e.g. strengthen control performance via automation. This includes facilitating engagement through the technology development lifecycle to relevant risk and control management and governance forums.
Responsibilities
• Support the creation of control automation strategies and implementation via ability to identify control type, assess technology tool stack available or potentially available to automation, and facilitate interdisciplinary conversations between control owner and Technology to drive automaton;
• Support delivery of control automation projects by collaborating across Businesses and Technology, where applicable, to achieve relevant objectives in an Agile manner;
• Help facilitate conversations Business and Technology stakeholders to explore control technology options and determine preferred solutions;
• Facilitate partnership with Technology and Architecture teams to drive control automation agenda;
• Provide reporting to appropriate stakeholders including TLs and Central Controls senior management on control automation activities;
• Work with CIT Oversight Lead to execute control automation strategies agreed with Business and Technology stakeholders; and
• Develop robust playbooks and train Central Controls staff on how to drive control automation based on lessons learned from use cases or projects.
Qualifications & Skills:
• Bachelor's degree/University degree.
• 3+ years of experience in Risk Management, regulatory, internal audit, quality control, compliance, or a related field. General understanding of relevant banking regulation and supervisory expectations for large complex financial institutions. Consulting experience highly desirable.
• Excellent oral and written communications skills; must be articulate and persuasive.
• Experience in developing or reviewing user stories to develop technical solutions
• Self-starting with the ability to multitask and prioritize in a fast-paced environment.
• Ability to work in a team environment, listen and work well with others, and engage with colleagues at all levels. Ability to exert influence without direct authority.
• Client-focused and open to different ideas/viewpoints.
• Demonstrated analytical skills with follow-up and problem solving capability; lateral thinking.
• Ability to analyze a process and recommend ways to improve design and operating effectiveness of controls.
About Company
Citi Bank, officially known as Citibank, is a global financial institution and the consumer division of Citigroup, a leading multinational banking corporation. Established in 1812, Citibank provides a wide range of financial services, including retail banking, credit cards, personal loans, wealth management, and investment banking. With a strong presence in over 100 countries, it serves millions of customers worldwide, offering both individual and business banking solutions. Citibank is known for its digital banking innovations, global reach, and commitment to financial inclusion and economic growth.
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