Contract to Cash – Assistant Vice President – English – Hybrid Bucharest

Lead large teams, groom, and enable career progression while encouraging Genpact culture (CI2). Achieve/ exceed retention targets.

Handle the delivery of outsourced services F&A (OTC sub process) to ensure customer centricity, customer happiness and increased revenue through client up-sell.

Collaborate and work globally with other Genpact business leaders and functional leaders to build and commercialize existing and new product offerings.

Sound domain knowledge in all OTC aspects such as billing, collections, cash applications and dispute management with the ability to draw linkages across all sub processes.

Demonstrate lean six sigma framework to drive continuous performance improvement and drive transformation agenda.

Must be able to work with cross functional teams like Operations, GPO, Digital team, Transformation team, Transitions team, HR, recruitment etc.

Pro-active, ability to trouble shoot, work through organizational change scenarios.

Implement appropriate mechanisms to identify, understand and intensify performance gaps and/ or performance breakthroughs. Develop and implement improvement plans to close performance gaps.

Collaborate in the new deal process including solutioning, pricing, due diligence, transition, and stabilization.

About Company

Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.