Contract Lifecycle Management Specialist

Overview

• Implementation SPOC to lead and coordinate the implementation of a Contract Lifecycle Management (CLM) platform
• Act as the primary liaison between business stakeholders, legal teams, and technology partners to ensure successful delivery and adoption of the CLM solution

Key Responsibilities

• Serve as the single point of contact for end-to-end CLM implementation initiatives
• Gather and translate legal and contracting requirements into functional system specifications
• Collaborate with Legal, Digital Office, Service lines SPOCs, IT, and external vendors during implementation
• Configure and support workflows across contract authoring, review, approval, execution, and renewal
• Manage implementation timelines, risks, testing, and go-live readiness (This will be jointly managed by SPOC and Digital Office)
• Drive user training, documentation, and change management to ensure adoption across Service Lines
• Provide post-implementation support and continuous improvement recommendations

Required Qualifications

• Strong understanding of legal processes, contracting, and contract lifecycle management
• Hands-on experience implementing or administering CLM platforms (e.g., SirionLabs, SimpliContract, Volody, Icertis, Agiloft, Ironclad, DocuSign CLM, Conga, etc.)
• Experience working in or with professional services, legal, or consulting environments
• Ability to bridge legal, business, and technical teams effectively
• Excellent communication, stakeholder management, and problem-solving skills

Preferred Qualifications

• Prior experience as an implementation lead, product owner, or business analyst for legal tech platforms
• Familiarity with integrations (CRM, ERP, e-signature) and workflow automation
• Project management or implementation certifications are a plus