Content Reviewer – Process Associate – Russian – On Site Krakow!
Genpact
0 - 3 years
nan
Posted: 3/5/2025
Job Description
Responsibilities
- Review, Rate, Classify, annotate, categorize, group or label content related to video, audio, text, image, documents or other relevant data based on defined guidelines to generate data sets for classification, production and machine learning purposes.
- Actively listen & review content for Inappropriate Language, Intent, Title / Thumbnails and other content for compliance to our policies and be able to rate them on multiple parameters to categorize the content. Also would require to review response from users, comprehend and re-review content
Understand and remain up-to-date with content policies and guidelines shared by the customer
Analyze online videos, social media, web page and advertising content for compliance
Examine the content which could be in text, image, audio, video or other format daily
Identify content that is not in compliance with requirements and flag for action
Give feedback for policies/tools/processes improvements
Gain sound knowledge of adjacent and cross policies and not just limit to the policy assigned to
Train other team members regarding the daily tasks whenever important and requested by the manager
Collaborates inside the company with members of the same team or other teams in order to accomplish the allocated tasks and duties;
Successfully graduating the training plan attached to the position and the tasks
Work at least once every weekend as per schedule- This job will request working in a 9/7 schedule with weekend shift once a month and reviewing content that might be egregious in nature, every da
Minimum qualifications
Any undergraduate / Bachelor degree with work experience in a reputed company
Eye for detail
Social media & Video Platforms Savvy
Demonstrated stable job tenure
Ability to perform duties objectively, devoid of inherent biases or personal beliefs
Highest level of professionalism and self-motivation
This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/sensitive in nature
Preferred qualifications
Trust & Safety Experience preferably content labelling and/or moderation
Neutral mind-set to digital content that needs classification & policy review
Strong emotional intelligence and resilience
Accurate and critical work attitude
Ability to think critically and make quick decisions
Enthusiastic and proactive team player
Collaborative and has a growth mindset
What can we offer?
Attractive salary;
Stable job offers - employment contract
Work in a multicultural and diverse environment with employees from over 30 countries
Genpact supports professional tranings and great career development opportunities+B1
Free access to our award-winning learning platform
Benefits such as Insurance, Luxmed, Multisport Lunchpass Card, additional vacation days, biking policy B1
As an Equal Opportunity Employer we encourage you to apply to this opening position(s) with your preferred CV format. Please note that Genpact does not impose any CV format nor do we require you to enclose, a photograph to your CV as part of the application process. It is the candidates absolute discretion if he/she chooses to upload a CV with or without a photograph enclosed.
Kindly please see our Privacy Notice for Employment Candidates: http://www.genpact.com/about-us/privacy-notice-for-employment-candidates
About Company
Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.
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