Responsibilities

Understand and remain up-to-date with content policies and guidelines shared by the customer

Analyze online videos, social media, web page and advertising content for compliance

Examine the content which could be in text, image, audio, video or other format daily

Identify content that is not in compliance with requirements and flag for action

Give feedback for policies/tools/processes improvements

Gain sound knowledge of adjacent and cross policies and not just limit to the policy assigned to

Train other team members regarding the daily tasks whenever urgent and requested by the manager

Perform tasks requested by the manager to ensure KPIs and all performance metrics are met

Uphold positive working environment in all internal/external interactions

• Willingness to learn and work on a dynamic project

Important: This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/sensitive in nature, such as (but not limited to) graphic violence, self harm, child abuse, and hate speech.

Preferred Qualifications

Trust & Safety Experience preferably content labelling and/or moderation

Neutral mind-set to digital content that needs classification & policy review

Strong emotional intelligence and resilience

Accurate and critical work attitude

What can we offer?

Attractive salary;

Stable job offers - employment contract

Work in a multicultural and diverse environment with employees from over 30 countries

Free access to our award-winning learning platform

Benefits such as Private Medical Package, Meal Vouchers or Access to wellness programs