Content Review Specialist - Process Associate – Spanish – On Site Lisbon!
Genpact
0 - 3 years
nan
Posted: 3/5/2025
Job Description
Responsibilities
Review content and provide resolution based on prescribed guidelines
Provide resolution to maintain standards of quality
Recognize trends and patterns and raise issues timely
Provide insights to help improve the support to the users
Maintain a thorough understanding of process and policies
Provide excellent customer service to our customers
Minimum Qualifications
Any Graduate
Freshers are eligible
Advanced level of Spanish
Preferred Qualifications
Effective probing skills and analyzing / understanding skills
Problem solving skills with customer centric approach
Willingness to work on a flexible schedule (potential weekend shift work)
Ability to work with content that can be egregious in nature, on a day to day basis
What can we offer?
"Attractive salary;
Stable job offers - employment contract
Work in a multicultural and diverse environment with employees from over 30 countries
Genpact supports langauge courses, professional tranings and great career development opportunities
Free access to our award-winning learning platform
Benefits such as Private Medical Package, Meal Vouchers or Access to welness programs"
If interested in finding out more about a role in Ad Moderation, check out the following interview with our colleagues: Work at Genpact: Ad Moderation
About Company
Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.
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